FAQ

  • About UNYQ Products
  • Ordering Through a Hub
  • Ordering a UNYQ cover
  • Measuring
  • Satisfaction & Warranties

About UNYQ Products

What is a UNYQ cover?

A prosthetic leg cover is a removable, stylish accessory and protective layer for prosthetic devices. It is also known as a prosthetic fairing. UNYQ prosthetic covers are cosmetic and protective covers for transfemoral (TF), transtibial (TT) and transradial amputees that restore symmetry.

What makes UNYQ unique?

With a name like UNYQ, you know we are doing something special! The purpose of UNYQ is give amputees stylish and functional options for showing off their personality as they see fit. Our prosthetic covers are manufactured with the latest 3D printing technologies and are completely personalized to your measurements. Each UNYQ cover is unique, meaning we produce it individually so it’s symmetrical with your sound leg and fits over your componentry. You can choose from the designs we have on our website or ask us to design a custom one that fit your own style.

Are UNYQ prosthetic covers reimbursable?

UNYQ prosthetic covers are being reimbursed by a number of payer organizations, including the U.S. Department of Defense and the U.S. Department of Veterans Affairs, numerous workers’ compensation programs, as well as a growing list of private insurance policies.

UNYQ prosthetic covers protect and prevent repairs and replacements of expensive functional componentry associated with the activities of daily living. The recommended coding for UNYQ covers are:

  • L5704: Custom shaped protective cover below the knee.
  • L5705: Custom shaped protective cover above the knee.

The UNYQ covers meet these CMS descriptors. Many have asked if the UNYQ covers have been approved by the PDAC. Remember, no prosthetic components to date are required to have a PDAC code approval letter. This requirement ONLY applies to certain orthotic items at this time. However, you should have in your documentation a list of all component parts used in the make up of your delivered prosthesis.

Please note: Responsibility for accurate coding lies solely with the provider treating the patient. UNYQ assumes no responsibility or liability for the provider’s coding decisions. UNYQ makes coding suggestions based on its best judgment and information available. These suggestions are subject to revisions at any time.

Which types of prosthesis can you work with?

In short, our covers will fit over just about all prosthetic devices! We work in a personalized way to adapt our covers to your body and prosthetic device. Our covers will work over most prosthetic components for both trans-tibial amputees and trans-femoral amputees. These are just some examples of knees we can work with:

  • C-Leg (Ottobock)
  • Genium/ X3 (Ottobock)
  • Rheo 1/2/3 (Össur)
  • 3R80 (Ottobock)
  • Mauch (Össur)
  • Plié (Freedom Innovations)
  • Orion (Endolite)

But there are many more! If you’re a trans-femoral or trans-tibial amputee and have a question about whether our covers work for your prosthetic components, do not hesitate to contact us by email, chat or phone.

Do your covers work for AK & BK amputees?

Yes, UNYQ prosthetic covers are available for transfemoral, transtibial amputees and transradial amputees. Choose a design, color, texture, and finish! You can also use our prosthetic covers if you’re double or bilateral amputee, no matter the height of each amputation. Our designers will work closely with you to find the shape and volume that best suits you and creates a sense of symmetry.

How are UNYQ prosthetic covers made?

UNYQ covers are custom designed and manufactured using the latest 3D printing technologies. 3D printing is a revolutionary technology which consists of making a three dimensional object by utilizing selective laser sintering. For our covers, we use a highly resistant polyamide that ensures durability and consistency.

How do I take care of my cover?

UNYQ covers don’t need special care. You can clean them with a soft damp cloth while it is fitted to your leg. To prolong the life of your cover and paint, avoid exposing it to strong shocks or sharp objects.

 

How much does a prosthetic cover weigh?

The weight of the prosthetic cover depends on the design you choose. The covers for transfemoral prosthesis weigh a little more than transtibial covers. The typical weight of a UNYQ cover ranges between 1 – 1.5 pounds / 400 – 680 grams depending on the design and your personal measurements. To give you an idea, that’s about the same weight as a can of peas. When people first get their cover, they say they notice the new weight, but it typically doesn’t interfere with their activity and quickly becomes normal.

 

Can I design my own prosthetic leg cover?

If you have a specific design in mind, tell us what you’re looking for and we’ll see if we can create something unique for you. Send us pictures, inspirations boards and color combos, and we will connect you with a UNYQ representative.

 

Do you offer other colors?

Yes, we currently offer more than 20 colors! Please contact us by email, chat or phone to learn more and choose your colors.

Do you offer skin tone colors?

Yes! We currently offer 9 skin tone colors! All OB skin tone colors are based on the Ottobock SoftTouch swatches. For more information, please contact an account manager or consult with your prosthetist.

How do your prosthetic covers for upper limb amputees work?

We are thrilled to expand our line of prosthetic covers to include options for transradial amputees. Just like our prosthetic covers for lower limb amputees, our arm covers are 3D printed and personalized to fit over components. Our transradial are made from a strong 3D printed polyamide to ensure durability and consistency. For more information on pricing, please contact us by email, chat or phone.

Are your covers available for above and below elbow amputees?

No, unfortunately we currently only offer covers for transradial amputees due to our limited software and rendering technology.

Do they work with all types of upper limb prosthesis?

Please contact us with details about your prosthesis so we can evaluate if our prosthetic covers will work for you.

How do I order a prosthetic cover for my arm?

To order a UNYQ prosthetic cover, please visit a UNYQ Hub or talk to your prosthetist. The UNYQ Team can help facilitate the conversation and brief your prosthetist on the fitting process for your cover.Please contact us by email, chat or phone to get started.

Ordering Through a Hub

What are UNYQ HUBS?

UNYQ Hubs are trusted prosthetic centers that provide the highest excellence in design and service. These prosthetic centers are also official sellers of UNYQ products. Buying through a UNYQ Hub has many advantages:

  • You can see a demo UNYQ prosthetic cover.
  • They will do the measurements and photos required to fit your cover.
  • They can assist with you with getting your cover reimbursed by your insurance provider.

Are UNYQ prosthetic covers reimbursable in the U.S.?

UNYQ prosthetic covers are being reimbursed by a number of payer organizations, including the U.S. Department of Defense and the U.S. Department of Veterans Affairs, numerous workers’ compensation programs, as well as a growing list of private insurance policies.

UNYQ prosthetic covers protect and prevent repairs and replacements of expensive functional componentry associated with the activities of daily living. The recommended coding for UNYQ covers are:

  • L5704: Custom shaped protective cover below the knee.
  • L5705: Custom shaped protective cover above the knee.

The UNYQ covers meet these CMS descriptors. Many have asked if the UNYQ covers have been approved by the PDAC. Remember, no prosthetic components to date are required to have a PDAC code approval letter. This requirement ONLY applies to certain orthotic items at this time. However, you should have in your documentation a list of all component parts used in the make up of your delivered prosthesis.

Please note: Responsibility for accurate coding lies solely with the provider treating the patient. UNYQ assumes no responsibility or liability for the provider’s coding decisions. UNYQ makes coding suggestions based on its best judgment and information available. These suggestions are subject to revisions at any time.

Are there any Hubs near me?

We have a wide network of Hubs throughout the world. Find the Hub nearest you. If you don’t see a Hub near you, contact us for help.

 

What if there isn't a Hub near me?

Not to worry! We are more than happy to reach out to your current clinic to help you get started on your order.

Can my prosthetic clinic become a UNYQ Hub?

We are continuously adding new clinics to the UNYQ Hub program. To learn more about how you can join the network and offer UNYQ products to your patients, contact us at hello@unyq.com.

 

What is the UNYQ Hub program?

The UNYQ Hub Network is a growing group of trusted prosthetic facilities providing the highest excellence in design and service. The Hub Program is designed to give you everything you need to offer UNYQ prosthetic covers to your patients and benefit from preferred partner pricing. For further information, please contact us.

How can I get a demo UNYQ cover for out clinic?

If you are interested in offering UNYQ products in your clinic the best option is to have a demo cover available to your patients so they can see and feel it. Contact us to learn more about the UNYQ Hub Program and the benefits to clinics including discounts for demo units.

Ordering a UNYQ cover

How can I get a UNYQ prosthetic cover?

Ask us to contact your prosthetist about the measuring and ordering process. If you would like to work directly with a UNYQ Hub, let us know and we can connect you. UNYQ has a growing network of Hubs, prosthetic clinics around the world that know how to fit you for our covers. These centers will help you with the measurements and pictures needed to create your custom cover. Our Hubs showcase sample UNYQ covers that you can see and feel. These Hubs can also assist you in seeking reimbursement for your cover from your insurance provider. If there isn’t a Hub in your area, contact us for help.

How do I place an order for a UNYQ prosthetic cover?

If you have an Apple device, we highly recommend downloading our new UNYQ Armor App! The front-end of the app is designed as a catalog where you can select your design, texture, color, and finish! Once you have selected the cover, continue through the app to complete the order by taking photos and measurements. For training or assistance with the UNYQ Armor app, contact us at 1-866-286-9773 or hello@unyq.com. If you do not have an Apple device, contact us for ordering materials.

Measuring

What measurements and photos do you need to create my UNYQ cover?

To design your custom cover we need a few measurements and photos of your sound leg and your prosthesis (or both prosthesis if bilateral). It’s a simple process that you can do by yourself with the help of a friend, family member, or prosthetist. We now have a brand new UNYQ Armor App, available in the Apple Store, that allows you to order a cover in less than 10 minutes!

If you already have my measurements from a previous order, do you need them again for my next order?

If you have ordered a cover and we have your measurements and photos, you don’t need to repeat the process for future covers as long as you have not changed your prosthesis or your alignment.

 

Satisfaction & Warranties

Are prosthetic covers waterproof?

Our prosthetic covers are not affected by fresh water, however, we are still testing with salt water. Splashes cause no damage to covers.

 

How resistant are UNYQ prosthetic covers?

UNYQ prosthetic covers are resistant to the usual bumps of everyday life. However, the painting can be damaged. We upgraded all covers to a more durable polyamide material to create a quality experience.

 

Will my prosthetic cover protect my prosthesis on impact?

Your prosthetic cover protects your prosthesis from the usual bumps of everyday life. If you want to practice an extreme sport while wearing your cover, reach out to learn more about specific cases.

 

What warranties does UNYQ provide?

UNYQ guarantees the material of your cover for one year for use in regular activities. If your cover is damaged during the first year, we will repair or redo your cover. UNYQ assumes no responsibility if the damage is caused by an incorrect use of our products.

Painting and finishings are not included in the warranty. If you want us to repaint your cover, please reach out to learn more about our repainting service.

Can I return the prosthetic leg cover if I don't like it?

Just as our name implies, every UNYQ cover is 100% unique to the person who will wear it. We take into consideration your components, the shape of your sound limb and your personal design preferences. We don’t have inventory, we don’t do off-the-shelf and we don’t believe in one size fits all. This means that all sales are final. No returns or exchanges.

We do everything in our power to help you understand what the cover will be like and make sure it’s made to fit the way you want. Feel free to ask us questions and check out our Lookbook to see how our covers look on a variety of components.