GENERAL PURCHASING TERMS & CONDITIONS

Effective from 01/01/2025

Delivery time

Delivery times per product:

​Custom Covers

  • Custom Fit Firm: 3 weeks.
  • Custom Fit Flex: 4 weeks.
  • Onefit: 4 weeks.


​​Standard covers

  • QuickFit: 2 weeks.
  • KneeFit: 2 weeks.


​​In each case, from the date of the order, when UNYQ has all the necessary information.

​For standard covers, no digital preview will be sent.

For custom covers, a digital preview will be sent, at no charge, during design process for review and print approval.

​Any delay in confirmation may delay the delivery.

The stated delivery times are indicative and non-binding. Any delay in delivery does not entitle the customer to cancel the order or claim any form of compensation.


Shipping costs & Additional costs

Prices are exclusive of shipping costs. Shipping to non-EU countries may involve additional costs or customs duties, which are the responsibility of the customer. Additional taxes are not included. Taxes are not applied to companies with a valid EU VAT number.

Payment conditions

1. Applicability

These sales terms apply to all offers, orders, and agreements related to the sale of products by our company. By placing an order, you agree to these terms.

2. Prices and Payment

All prices are exclusive of VAT and other applicable taxes, except for deliveries within Spain, where prices include VAT in compliance with Spanish law, unless otherwise stated.

  • For first orders, payment must be made in advance.
  • Customers with special agreements (e.g., SEPA, special conditions, etc.) must adhere to their specific payment methods.
  • The invoice will be issued on the day of delivery, partial delivery, or readiness for delivery (debt, default of acceptance).
  • Payment is due within 30 calendar days of the invoice date using the payment method specified on the invoice, unless an advance payment policy is agreed upon.
  • In case of late payment, we reserve the right to charge statutory interest and collection costs.
  • Any payment delay may result in blocking or delaying other ongoing orders.

3. Liability

Our liability is limited to the value of the order and does not cover indirect or consequential damages.

4. Applicable Law

All agreements are governed by Spanish law. Disputes shall be exclusively submitted to the competent court in Seville.

Prices may be subject to adjustment throughout the year due to significant fluctuations in raw material costs, shipping costs, or due to external factors.  In the event of substantial variations in these costs, the company reserves the right to modify the applicable rates, giving at least 15 days' notice.        

© UNYQ 2025. All rights reserved.