A simpler way to get the help you need

​

All your warranty requests, updates, and improved assistance, now streamlined in our app.


More Details​​

 

Request assistance through the UNYQ App

Find your order

Open the UNYQ App and tap the order you need help with.

Tap the menu

In your order, go to the menu at the bottom right and select “Submit a request.”

Share details

Fill in the requested info and add photos so we can understand your situation.

We'll take care of it

Our team will review your request and help you as quickly as possible.

Can't access the UNYQ app right now? Please use the following form to request assistance.


You will find it engraved in the interior part of the cover. It has a format simiar to 123AK456. You can also find it in the delivery note/invoice.
Optional.
If you don't know the exact date, at least an approximation.
Please scroll down and select one of the problems

Expand and select one of the options

Expand and select one of the options
Describe the problem broadly. Later you can attach the necessary photos.
Photo of the prosthesis with the cover placed on it. Front view
Photo of the prosthesis with the cover placed on it. Back view.
Photo of the prosthesis with the cover placed on it. External side view.
Photo of the prosthesis with the front cover placed on it. Back view.

Photo of the prosthesis with the front part of the cover. External side view.

Photo of the prosthesis without the cover. Front view.


Photo of the prosthesis without the cover. rear view.


Photo of the prosthesis in the cover. External side view.


Front photo of the cover, which appears in its entirety in the image.
Rear cover photo, which appears in its entirety in the image.
Detail photo of the area affected by the paint defect.
Detail photo of the area affected by the crack, break or damage.
Detail photo of the magnets.
Photo of the clamp (fast-clamp or c-clamp).
General photo of the cover showing its model/color or type.
Rear photo of the cover showing its model/color or type.

Photo of the damaged box. To upload multiple files, compress them into a .zip/.rar file.

Photo of the inside of the damaged box. To upload multiple files, compress them into a .zip/.rar file.

Video in which the described noise can be seen.

Optional: If you want more information, you can upload other photos, videos or a compressed folder in .zap/.rar to attach several files at the same time.
Send